Responsible for publication: Ms. QUIEVRE

Company name of the operating company: HOTEL ESPACE SARL
Individual VAT identification number: FR20792319121
Siret number: 79231912100010
Share Capital: €15,000

COMPUTER AND FREEDOM
Any user who has submitted directly or indirectly nominative information has a right of access and rectification in accordance with Law No. 7817 of 01/06/78 (Informatique et Libertés) with the site administrator.

Hyperlinks
Sites external to HOTEL ESPACE SARL having a hypertext link with this site are not under the control of HOTEL ESPACE SARL, which therefore declines all responsibility for their content. The user is solely responsible for their use.

RESPONSIBILITY

By accessing this site, you are informed that the use of the Internet requires compliance with a set of legislation relating in particular to copyright and the Data Protection Act HOTEL ESPACE SARL cannot incur any liability due to errors or omissions, the publisher also reserves the right to modify and update the data on the site at any time.

COPYRIGHT

In application of the French Code of Intellectual Property, the reproduction for use other than private, the sale, distribution, publication, adaptation or communication, partial or complete, of data (presentation, layout of the site, photos, texts and illustrations protected by copyright) are strictly subject to the prior written authorization of the rights holders cited above.

COMPUTING AND FREEDOM

Any user who has submitted directly or indirectly nominative information has a right of access and rectification in accordance with Law No. 7817 of 01/6/78 (Informatics and Liberties) with the site administrator.

PROTECTION OF PERSONAL DATA

Identity of the data controller

The Site is published by the operating company whose contact details are above.
Access to the website as well as the use of its content is carried out within the framework of the notices of use described below.

Nature of personal data

“Personal data” means any personal information that you are likely to share with the operating company and which may allow the latter, directly or indirectly, to identify you as a natural person, for example during a visit to the operating company. website, a request for information, a room reservation and other services.

Personal data collected

You may be asked to provide your personal data when you browse the operating company's website.

The mandatory or optional nature of the information requested is indicated to you during collection by an asterisk “*”. The requested information marked with an asterisk is mandatory because it is essential for processing your various requests. The other information is intended to get to know you better and to improve the services offered to you. They are, therefore, optional.

The operating company collects and processes in particular your name, first name, email address, billing address, telephone number, IP address, connection data and navigation data, your preferences and interests (non-smoking room, preferred room, type of stay…), your online reviews.

When is your personal data collected?

• You browse the website (IP address and Cookies) and consult products or services;
• You share your observations/comments with the operating company in certain sections, via questionnaires or contact forms, the official social media page of the operating company;
• You send the operating company an electronic message;
• You subscribe to the newsletter mailing list;
• You share a page or an offer by sending an email or via a social network;
• You answer a satisfaction questionnaire;
• You request a quote.

Data storage

The information collected is stored in our various reservation systems on secure and SSL certified databases.

This database includes: customer names, addresses, telephone numbers, position, company name and credit card information. We may also record other information such as your room, dining, beverage and other service preferences and your stay history at our property.

Purpose of data collection by the operating company

Through the website, the operating company collects data about you which is strictly necessary for the following purposes:

1. In order to manage your requests for information and reservations, as well as any loyalty program;
2. To improve and personalize the services of the operating company in order to facilitate your navigation on the website;
3. To manage and monitor the entire customer relationship;
4. Manage registration for news and promotional offers from the operating company (newsletter);
5. To manage all your access requests according to current legislation;
6. Manage unpaid debts and disputes;
7. Manage requests for applications in the context of job offers from the operating company that have caught your attention, or any spontaneous application request;
8. Measuring quality and satisfaction.

In the absence of a response to the mandatory information, your request cannot be taken into account.

Commitments of the operating company regarding the protection of personal data

Transparency and purpose:

No personal data is or will be collected without your knowledge. The optional or mandatory nature of the information to be communicated to the operating company as part of the collection carried out on the website will be indicated to you in advance, via the presence of the “*” asterisk symbol. The operating company collects and processes your personal data only for the purposes described in this Legal Notice.

Proportionality and relevance:

The operating company only collects and processes the personal data necessary for the proper processing of your request or the personalization of the services offered to you.

Data storage time:

The operating company only retains your personal data for the period necessary for their processing in accordance with applicable law.

Security and confidentiality:

The operating company undertakes to take the necessary measures to guarantee the confidentiality of the data and not to disclose it to unauthorized third parties.

We may pass your personal information to local authorities if required by law or in the context of an investigation and in accordance with local regulations.

Like most websites, certain information is automatically recorded via a protocol. This information includes protocol addresses (IP address), browser type, Internet service provider, referring and ending pages, operating system, date, time and Clickstream data.

Cookies do not record information provided by users during an online reservation or when registering a customer account. Cookies identify your browser rather than you and cannot by themselves reveal your identity.

Respecting your rights:

You are informed of your rights of questioning, access, rectification and opposition for legitimate reasons as well as your right to oppose commercial prospecting in accordance with the provisions of law n°78-17 of January 6, 1978. .

Rights of access, rectification and opposition:

In accordance with Law No. 78-17 of January 6, 1978, relating to Information Technology, Files and Liberties, you benefit, upon simple written request, from a right of access and rectification of information concerning you.
You can also, for legitimate reasons, object to the processing of data concerning you.

To exercise one of these rights and obtain communication of information concerning you, simply contact the operating company whose contact details are available at the beginning of these Legal Notices.

COOKIES

When consulting the website, certain information relating to the navigation of your terminal may be recorded in files called “Cookies” installed on your terminal, subject to the choices that you have expressed concerning cookies and which you can change at any time.

A cookie is a small text file saved in a dedicated space on the hard drive of your terminal, when you consult an online service using your browser software. It allows its issuer to identify the terminal in which it is recorded, during the validity or recording period of the cookie.

The cookies that the operating company issues are used for the purposes described below, during the validity period of the cookie concerned, subject to your choices which result from the settings of your browser software used during your visit to the website and which you You can change the settings at any time.

Cookies from partner companies (third-party cookies) may be placed on your computer via the pages of the website.

Only the issuer of a cookie is likely to read or modify the information contained therein.

Different types of cookies are used on the website, they have different purposes. Some are necessary for your use of the website.

Analytical cookies

These are cookies that allow the operating company:

• to generate statistics and the various elements making up the website (sections and content visited, paths) in order to improve the navigation experience offered;
• to count the total number of advertisements displayed by it on its advertising spaces, to identify these advertisements, their number of displays, the number of clicks and navigation information.

Example of analytical cookies

• _ga Analytics: recording of navigation data
• __utm Analytics: recording of navigation data
• _gac Campaign: recording of navigation data from advertising campaigns

Cookies and social media plug-ins (social buttons)

The operating company may include on the website tools for sharing content with other people or making these other people aware of your consultation or your opinion concerning content on our site. This is particularly the case for “Share”, “Like” buttons from social networks such as Facebook, Twitter, etc.

The operating company has no control over the process used by social networks in collecting information.

• Facebook Connect: connection using your Facebook account
• Facebook Social Graph: sharing the page on Facebook
• Pinterest: sharing the page on Pinterest
• Linkedin: sharing the page on Linkedin
• Instagram: sharing the page on Instagram

Cookies and machine identifiers for the purposes of securing transactions

We inform you that when you order, the operating company, or its service providers acting on its behalf, may place cookies or collect information relating to your terminal, in particular the information (technical security attributes) necessary for the recognition of the equipment (computer , tablet or mobile phone) in order to allow the identification of your equipment for the purposes of securing transactions in your interest.

Advertising cookies

Advertising content (graphics, animations, videos, etc.) distributed in the advertising spaces of the operating company may contain cookies issued by third parties which may make it possible, during the validity period of the cookies, to count clicks, but also to offer you the most appropriate advertising based on your browsing behavior, interests and preferences.

Refusing advertising cookies has no impact on the use of the site and will not result in the cessation of advertising on the site or on the internet. This will only have the effect of displaying advertising that does not take into account your interests or preferences.

These cookies mainly depend on advertising agencies. We cannot list them exhaustively:

• AdWords: purchase of sponsored keywords displayed on Google
• Facebook Custom Audience
• targeted advertising: recording of the navigation path

Advertising targeting

The site may contain cookies issued by third parties (agencies and advertising tools) and allow the latter, during the validity period of this cookie, to collect navigation data relating to devices connecting to our sites, but also to offer you advertising content likely to correspond to your previous browsing on the site.

Under no circumstances does this collection of this data allow these service providers to identify you personally. Your name, first name, user name, postal address, email address and password are under no circumstances communicated to third parties without your prior and explicit consent.

Your choices regarding cookies

Several options are available to you for managing cookies. Any settings that you may undertake may modify your internet browsing and your conditions of access to certain services requiring the use of cookies.

The choices offered to you by your navigation software

You can personalize your internet browser (Google Chrome, Internet Explorer, Mozilla Firefox etc.) so that cookies are saved in your terminal or on the contrary so that they are refused.

Refusal of cookies

If you refuse the recording of cookies, certain functionalities, such as identification/connection to your personal space, personalization of your navigation (choice of favorite language for example) will no longer be available.

The operating company declines all responsibility for the consequences linked to the degraded functioning of its services and functionalities due to the refusal of the cookie.

How to exercise your choices, depending on the browser you use?

For the management of cookies and your choices, the configuration of each browser is different. It is described in the help menu of your browser which will allow you to know how to modify your cookie preferences.

For Internet Explorer™:

https://support.microsoft.com/fr-fr/help/17442/windows-internet-explorer-delete-manage-cookies
Or

In Internet Explorer, click the Tools button, then click Internet Options. On the General tab, under Browsing History, click Settings. Click the Show Files button. Click the Name column header to sort all files alphabetically, then scroll through the list until you see files starting with the prefix "Cookie" (all cookies have this prefix and contain usually the name of the website that created the cookie). Select the cookie(s) including the name of the operating company and delete them. Close the window that contains the list of files, then click OK twice to return to Internet Explorer.

For Safari™:

https://support.apple.com/?path=Safari/3.0/fr/9277.html
Or
In your browser, choose Edit menu > Preferences. Click Security. Click Show Cookies. Select cookies that contain the name of the operating company and click Clear or Clear All. After deleting cookies, click Done.

For Chrome™:

https://support.google.com/chrome/answer/95647?hl=fr&hlrm=en
Or
Open Google Chrome. In the browser toolbar, click More. Hover your cursor over More Tools, then click Clear Browsing Data. In the “Clear browsing data” window, check the boxes for Cookies and data from other sites or plug-ins and Cached images and files. Use the menu at the top to select how much data you want to delete. Select From Start to delete everything. Click Clear Browsing Data.

For Firefox™:

https://support.mozilla.org/fr/kb/activer-desactiver-cookies-preferences
Or
Go to the “Tools” tab of the browser then select the “Options” menu. In the window that appears, choose “Privacy” and click “delete specific cookies”. Locate the files that contain the name of the operating company. Select them and delete them.

For more information on cookies

The operating company invites you to consult the CNIL website at the following address: https://www.cnil.fr/fr/cookies-les-outils-pour-les-maitriser

Referral to the Consumer Mediator

In accordance with Articles L. 616-1 and R. 111-1 6° of the Consumer Code, the customer is entitled to contact the Tourism and Travel Mediator free of charge, whose contact details are currently as follows:
Travel Tourism Mediator,
MTV Mediation Tourism Travel
BP 80 303
75823 Paris Cedex 17

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